Billing problems - Streem Connect

Steps to resolve

Links last for 90 days

Deleting a bank after linking it will mean the bank doesn’t renew but all created links last for a minimum of 90 days, meaning you will be billed for 3 months for all links you create.

Verify Reports

You get 1 free report every 90 days for every account you have connected. This is indicated on the verify report page. Any reports generated after using the free report will be charged at £1 per report.

Other issues

If you think your bill is incorrect please get in touch letting us know why you think there may be a problem. We can also send you a full breakdown of your link usage if you require it.

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